Privacy Policy
At pyrianthexo, we believe privacy isn't just a policy—it's a fundamental right. This comprehensive guide explains how we collect, protect, and manage your personal information while helping you master budgeting basics.
Information We Collect and Why
When you use pyrianthexo's budgeting platform, we collect information that helps us provide personalized financial education. This includes account details you provide during registration, budgeting preferences you set, and learning progress data as you work through our educational modules.
| Data Type | Purpose | Retention Period |
|---|---|---|
| Account Information | Platform access and communication | Duration of account plus 2 years |
| Budgeting Data | Personalized financial education | Active account period |
| Learning Progress | Curriculum customization | 3 years from last activity |
| Communication Records | Support and service improvement | 5 years as required by Canadian law |
We also collect technical information like IP addresses, device types, and browser information. This helps us ensure our platform works smoothly across different devices and helps us identify potential security issues before they affect your experience.
How We Protect Your Information
Your financial data deserves military-grade protection. We use AES-256 encryption for data storage and TLS 1.3 for all data transmission. Our servers are hosted in Canadian facilities that meet SOC 2 Type II compliance standards.
Every pyrianthexo employee undergoes privacy training, and access to user data is strictly limited to those who need it for their specific job functions. We conduct quarterly security audits and vulnerability assessments to stay ahead of emerging threats.
Your Rights Under Canadian Privacy Law
As a Canadian resident, you have specific rights regarding your personal information under PIPEDA (Personal Information Protection and Electronic Documents Act) and applicable provincial privacy legislation.
Right to Access
Request a complete copy of all personal information we hold about you. We'll provide this within 30 days, and the first request each year is free of charge.
Right to Correction
Ask us to correct any inaccurate or incomplete personal information. We'll update your records immediately and notify any third parties if necessary.
Right to Withdrawal
Withdraw consent for data processing at any time. Some services may become unavailable, but we'll explain the implications before processing your request.
Right to Complaint
File complaints with the Office of the Privacy Commissioner of Canada if you believe we've mishandled your personal information.
How to Exercise Your Rights
To exercise any of these rights, email us at privacy@pyrianthexo.com with your full name, account email, and specific request. We'll verify your identity and respond within the timeframes required by Canadian law. For urgent privacy concerns, call our dedicated privacy hotline at +18198602742.
Data Sharing and Third-Party Relationships
We partner with select Canadian financial institutions and educational technology providers to enhance your learning experience. These partnerships are governed by strict data-sharing agreements that require the same level of privacy protection we maintain internally.
- Educational content providers who help create budgeting curricula—they receive anonymized learning analytics only
- Canadian payment processors for subscription management—they receive only transaction-specific information
- Cloud infrastructure providers based in Canada—they store encrypted data but cannot access its contents
- Customer support tools that help us respond to your questions more efficiently
- Security monitoring services that help protect against fraud and unauthorized access
We never sell personal information to marketers, data brokers, or advertising networks. Any data sharing serves a specific purpose related to your educational experience or platform security.
Cookies and Tracking Technologies
pyrianthexo uses essential cookies to keep you logged in and remember your preferences. We also use analytics cookies to understand how people use our platform, which helps us improve the learning experience for everyone.
You can control cookie settings through your browser, but disabling essential cookies may limit platform functionality. We don't use advertising cookies or cross-site tracking technologies. Our analytics data is aggregated and anonymized—we can see that "someone completed the emergency fund module" but not "Sarah from Calgary completed it on Tuesday afternoon."
Cookie Categories We Use
- Essential cookies: Keep you logged in and maintain security settings
- Preference cookies: Remember your dashboard layout and notification preferences
- Analytics cookies: Help us understand which educational content is most helpful
- Security cookies: Detect unusual activity and protect against unauthorized access
International Data Transfers
We prioritize keeping your data within Canada whenever possible. Our primary servers are located in Toronto and Vancouver, operated by Canadian companies under Canadian privacy law.
In limited circumstances, some data may be processed by service providers in other countries with adequate privacy protections. This includes backup storage systems in the United States (governed by Privacy Shield successor frameworks) and European educational technology partners (protected under GDPR adequacy decisions).
When international transfers are necessary, we implement additional safeguards including standard contractual clauses, encryption requirements, and regular compliance audits. You can request details about any international processing of your specific data.
Data Retention and Deletion
We keep your information only as long as necessary to provide educational services and comply with Canadian legal requirements. Active account data is maintained throughout your subscription period. After account closure, we retain essential records for two years to handle any billing questions or account restoration requests.
Learning progress data is kept for three years to support transcript requests and continued education verification. Communication records are maintained for five years as required by consumer protection legislation. Financial transaction records follow Canadian business record retention requirements.
When retention periods expire, we use secure deletion processes that overwrite data multiple times and destroy backup copies. You can request immediate deletion of non-essential data at any time, though some information may need to be retained for legal compliance.
Privacy for Minors
pyrianthexo's budgeting education platform is designed for adults aged 18 and older. We don't knowingly collect personal information from anyone under 18. If we discover that someone under 18 has created an account, we'll close it immediately and delete associated data.
Parents or guardians who believe their child has provided personal information to pyrianthexo should contact us immediately at privacy@pyrianthexo.com. We take teen privacy seriously and will work quickly to remove any inadvertently collected information.
For educational institutions wanting to incorporate budgeting basics into curriculum for students under 18, we offer specialized institutional agreements with enhanced privacy protections and parental consent mechanisms.
Changes to This Privacy Policy
Privacy law and technology evolve constantly, so this policy may need updates. We'll notify you of significant changes through email and prominent notices on our platform at least 30 days before they take effect.
Minor clarifications or additions of new privacy protections may be implemented immediately, with notification provided through your account dashboard. We maintain a public changelog of all privacy policy modifications at pyrianthexo.com/privacy-changelog.
If you disagree with policy changes, you can close your account before they take effect. We'll process your data under the previous policy version until account closure is complete.
Privacy Questions and Contacts
pyrianthexo Privacy Office
1010 21 Ave SE
Calgary, AB T2G 1N2
Canada